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Join Homeland

What is Homeland?

Homeland is a London-based tech company with a mission to solve two dilemmas:

1. Enable our clients to provide instant, 24/7, EXCEPTIONAL customer service to their customers.

2. Provide our agents with a fulfilling, flexible role that fits around any personal commitments, travel, education, or another job.

What does the work entail?

You would be joining our global team of highly trained, exceptional agents and provide stellar assistance to our corporate clients.

This will involve assisting customers with making new reservations / purchases, making modifications, answering questions, resolving issues, providing personal assistance to corporate clients, acting as reception...

✅ 100% remote;

✅ Five-star training provided in-house;

✅ New cohort of agents onboarding every month.

We hand-pick our agents and hire directly to ensure a great team fit, and would love to have a chat if you are looking for a flexible position. Please apply below if you think you might be a good fit!

What are the requirements?

🌐 Fast, reliable internet connection;

💻 Laptop to work on;

🤫 Quiet space to work in;

🇬🇧 Impeccable spoken and written English;

🎩 Luxury Hospitality Experience (Front Desk, Reservations...) is a big plus.

Basic Info

Experience

Tell us why you think you might be a good fit:

Optional CV Upload:

Please upload an audio recording

Roughly 1 minute long.

Please start with:

“Thank you for calling Homeland, this is [your name], how may I assist you?”

And then please answer the following questions:

- what are you currently doing with your time (work, studies, family care...) ?

- what do you really enjoy doing (hobbies and passions)?

- what type of experience would you like to gain?

You can create the recording here and then paste the link below.